We're excited about your purchase and can't wait to send your Natch package out as soon as possible. Your package will be shipped carbon neutral via DHL (GoGreen) in an all-around recyclable package that is practical in size to ensure that your order arrives safely in a sustainable manner.
In addition to the stated product prices, shipping costs may still apply. The shipping costs are calculated on your shopping cart value and the calculation takes place after deducting any discounts.
We deliver Monday through Friday excluding bank holidays. Orders received before 12 noon (Central European Standard Time) will be processed on the same day. All orders are shipped as Standard Shipping (GoGreen) with DHL.
Estimated delivery times:
- Within Germany: 1-3 business days
- Within Europe: 5-7 business days
- Outside Europe: 7-14 business days
Standard Shipping Fees: All packages are sent Carbon Neutral with DHL Go Green
- Within Germany: 3.90 EUR or free shipping for orders over 35 EUR
- Zone 1: 7.90 EUR or free shipping for orders over 50 EUR
- Zone 2: 9.90 EUR or free shipping for orders over 50 EUR
- Zone 3: 11.90 EUR or free shipping for orders over 50 EUR
- Zone 4: 12.90 EUR or free shipping for orders over 100 EUR
- Rest of the World: 15.90 EUR
Overweight Shipping Fees:
- Zone 1: 11.90 EUR 1-2 kg, 51.90 over 2 kg
- Zone 2: 11.90 EUR 1-2 kg, 51.90 over 2 kg
- Zone 3: 21.90 EUR 1-2 kg, 51.90 over 2 kg
- Zone 4: 35.90 EUR 1-2 kg, 51.90 over 2 kg
- Rest of the World: 11.90 EUR 1-2 kg, 51.90 over 2 kg
Zone 1: Austria, Belgium, Czechia, Denmark, Luxembourg, Netherlands, Poland, France, Monaco
Zone 2: Estonia, Finland, Ireland, Italy, Latvia, Lithuania, Portugal, Spain, Sweden, United Kingdom, Bulgaria, Greece, Hungary, Slovakia, Croatia, Cyprus, Malta, Romania, Slovenia, Switzerland, Andorra, Liechtenstein, San Marino, Vatican City
Zone 3: Norway, Israel, Lebanon, Russia, Albania, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Greenland, Iceland, Moldova, Montenegro, North Macedonia, Serbia, Turkey, Ukraine, Algeria, Egypt, Libya, Morocco, Tunisia
Zone 4: Canada, Mexico, United States, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, India, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Malaysia, Maldives, Mongolia, Myanmar (Burma), Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Vietnam, Yemen, Armenia, Papua New Guinea, Timor-Leste
Rest of the World: All countries not listed above
*Customs clearance and tariffs may apply.
Feel free to write to us if you have any questions or comments, anytime!
You can reach us at firstname.lastname@example.org or via our Instagram or Facebook accounts. We look forward to hearing from you.